Newconomy StepChange

Increasing awareness of simple tools and data analytics for process improvement – accessible to all employees.

This suite of optional one- to five-day** seminar workshops provides a practical understanding of accessible quality improvement and statistical tools and thinking, and their application within a broader systems thinking and data analytics mindset, which are core to enabling systematic and sustained organisational development.

Depending on the workshop option, expected outcomes include:

• Changed thinking:
  • quantitatively-minded and improvement-oriented,
  • cognisant of cause-and-effect, natural and special cause variation and its impacts, problem-forming and problem-solving.
• Increased ability to:
  • Identify and articulate business and organisational issues and identify data needed to address such
  • Describe and implement a structured approach to problem solving and decision making in business
  • Identify flaws in data collection techniques and discuss approaches to reducing error
  • Identify and use appropriate process improvement, data collection and analysis techniques
  • Apply appropriate visual techniques to succinctly communicate key information
  • Engage appropriate statistical techniques for assessing, describing and improving systems, processes and outcomes
  • Understand and apply cost-effective sampling, survey and experimental design techniques for systems improvement
  • Consider and apply process improvement and monitoring tools

** the workshop days needn’t be continuous and may be spread across a period that suits the organisation, or participants, and enables time to consolidate learnings – timing and content can be tailored to your needs

Holistic Total Quality and Systems Thinking mindset, measurement and management – increasing awareness of simple tools and data analytics for process improvement and establishing the environment, culture and mindsets to leverage organisational skills and synergies – accessible to all employees and particularly important for those supervising, managing or able to impact organisational culture, methods and policy.

This suite of optional two- to twelve-day** seminar workshops provides both:

• a practical understanding of accessible quality improvement and statistical tools and thinking, and their application within a broader systems thinking and data analytics mindset, which are core to enabling systematic and sustained organisational development (per the ‘Short burst –‘pass me the hammer’ suite); and
• complementary quality improvement and total quality management principles and holistic systems thinking and Industry 5.0 mindsets and methods to facilitate organisational success

“Every system is perfectly designed to create the outcomes it produces” – systems thinking & data science: a powerful precursor for effective process, performance and personnel management & improvement.

Depending on the workshop option, expected outcomes include:

• Changed thinking:
  • Quantitatively-minded and improvement-oriented
  • Cognisant of cause-and-effect, natural and special cause variation and its impacts, problem-forming and problem-solving
  • Industry 5.0, Total Quality Management and holistic systems thinking
  • Understanding of the reliance on, and interconnectedness and management of, organisational personnel and processes to achieve success for all stakeholders
  • Manage the skills disruption and operate across the interface of traditional boundaries
• Increased ability to:
  • Identify and articulate business and organisational issues and identify data needed to address such
  • Describe and implement a structured approach to problem solving and decision making in business
  • Identify flaws in data collection techniques and discuss approaches to reducing error
  • Identify and use appropriate process improvement, data collection and analysis techniques
  • Apply appropriate visual techniques to succinctly communicate key information
  • Engage appropriate statistical techniques for assessing, describing and improving systems, processes and outcomes
  • Understand and apply cost-effective sampling, survey and experimental design techniques for systems improvement
  • Consider and apply process improvement and monitoring tools
  • Implement or oversee requisite improvement, teamwork, leadership, organisational culture, analytical approaches and customer focus mindsets that support quality systems and outcomes   
  • Recognise inhibitors to collaboration and improvement
  • Tap into and leverage all organisational knowledge and cross-disciplinary expertise
  • Breakdown barriers and facilitate collaboration
  • Nurture or utilise the T-shaped skillset
  • Operate and leverage collaborative expertise across traditional boundaries, elicit and communicate the information from their organisational data, and focus on global optimisation

  ** the workshop days needn’t be continuous and may be spread across a period that suits the organisation, or participants, and enables time to consolidate learnings – timing and content can be tailored to your needs.